Customer service is very prompt and friendly. They were quick to respond to feedbacks and requests made such as reducing the sweetness and also cutting down/excluding some of the ingredients used.
Chance upon Tian Wei’s website (on google) and was quite taken in by the wide variety of dishes shown in its menu, which was unlike many companies that offers dishes that is heavily prepared with traditional herbs. Customer service is very prompt and friendly. They were quick to respond to feedbacks and requests made such as reducing the sweetness and also cutting down/excluding some of the ingredients used. The food also taste good with my favourite dish being their signature COQ Au Vin and almost all their soups. The portion are also generous and could sometimes feed 2 to 3 small eaters. All-in-all i am very satisfied with the service and food provided and have already actively recommended family and friends about Tian Wei Signature!
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- I’m so glad Tian Wei was able to start their delivery next day onwards. Love the soup that is tasty and nutritious for a mother on the road to recovery.
- Their food are not only yummy, always delivered warm, and definitely well balanced meal. As my 2nd breastfeeding journey I didn’t have problem with my milk supply!
- Tian Wei makes everything so convenient for us. The servings are generous and nicely kept warm when delivered. More importantly, the dishes are so delicious which makes me look forward to every meal!
- Their food is very generous, it’s 2 person portion if you’re a small eater. And one thing that attracted me is that they not only serve the traditional menu, but also the fusion menu which is very delicious yet nutritious for confinement mommies.